International Orders

Last Updated: September 3, 2009

All international packages are shipped via UPS Worldwide or via US Post (EMS). Most packages up to 10 pounds (4.5 kg) cost $40-60 with either service. We will not use the cheaper services (Global Priority and Surface) due to a lack of tracking numbers. It has proven too tempting for fraud in the past. UPS & EMS keep everybody honest.

EMS Post: We now ship EMS daily, Monday thru Friday.
Basic cost starts at a one pound rate which is $35.00. Yes if you only need one patch it still must ship this method. Canada is a bit less.

UPS Worldwide: UPS's rates are now competitive with EMS. (Except Australia and NZ. They are notably higher. UPS doesn't like you guys...)
UPS packages are shipped every day, Monday thru Friday.
Basic cost starts at a one pound rate which is about $38.00 or higher depending on what country it ships to. Canada is a bit less.

Duties: UPS shipments will always be charged customs duties and taxes of the country to which they are delivered. EMS shipments are only randomly inspected and charged. Meaning, EMS packages have about a 50-50 chance of escaping duties.

1. Delivery Time: Please allow at least 1-2 weeks from the time you place your order until you receive it. Orders will not be shipped until payment is received.

2. Payment: We do not accept Western Union, Moneygram or any similar payment.  Only the Visa, Mastercard, American Express, money orders, cash or bank wire transfer. NO THIRD PARTY PURCHASES*

*Several people have requested that we allow "a friend" pay for their order, for a number of reasons. No more of this nonsense. Orders will only be shipped to the person who paid for them. If you don't have a credit card or a bank account, the post office will be glad to do money orders. There is no legitimate excuse for this silliness.

3. Duties and Taxes: The customer is responsible for paying any and all customs duties, fees or tariffs charged by their country.
We DO NOT pay your customs duties.
If you don't like this concept, then DO NOT order from us.  
We will not falsify or understate the value of a package on customs forms.

4. Missing Packages: We have had a few of these, despite the insurance on shipping. If you do not receive your package within 2 weeks of our Friday ship date, please contact us. We must submit forms to our post office within 30 days of shipping for insurance claims.

5. Refused Packages: If the customer refuses to pick up a package from their post office or customs service, we will not refund the shipping charges. Additionally, you will be charged for any return shipping from your country incurred by us. Several customers have been unhappy with the duties their customs office demands. That is NOT our problem. Likewise, if we are requested to reship the refused package, you will end up paying shipping again. This is NOT negotiable or debatable. Habitually troublesome customers will be cut off and will not accept your orders.

6. Returns: On international orders, please contact us before you return an item back to us.

7. Credit Card Fraud: Due to rampant fraud, credit card payment will NOT be accepted for orders from the following countries:
1. Russia
2. Slovakia
3. Ukraine
4. Belarus
5. South Africa
6. Czech Republic
7. Romania
8. Indonesia
9. Argentina
10. Croatia
12. Serbia
13. Albania
14. Moldova
15. Bosnia

Under no circumstances will we take any form of credit card from these countries. It's not that we have received several orders using stolen cards from these countries...it's more like every order from these countries was placed with one. At least 9 out of 10.
The only payment options for these countries are international money order, bank wire transfer* or cash.
If you wish to wire payment, contact us for bank info.

10. Multiple/ Duplicate Orders: If you send us 2 or more email orders either by mistake or due to impatience, it is your responsibility to contact us to cancel the extra order(s). We will not refund shipping and return shipping for duplicate orders!

German or French Orders: Important! We cannot ship merchandise to the FRG or France that has swastikas, SS runes or death's head emblems!	Deutsche oder Franzöische Bestellungen: Achtung! Wir durfen keine Artikeln mit NS Abzeichen (Halkenkreuz, Siegrunen, oder Totenkopf) in der BRD oder Frankreich schicken!
Commandes pour l'Allemagne ou la France: Important! Nous ne pouvons pas expédier de marchandises qui portent des insignes swastikas, SS ou des emblèmes à tête de mort, en Allemagne ou en France.

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